FAQ
What is Minoxidil?
Minoxidil is one of two FDA-approved solutions for the prevention and treatment of hair loss. Minoxidil is available both as a medication and a topical treatment. Our topical Minoxidil treatments are used on the scalp to stimulate hair growth and are made from a carefully-created formula that ensures optimal hair growth. Our serums contain a 5% concentration of the medication known as Minoxidil.
Where can I purchase ReGROW’s Minoxidil solutions and multi-action shampoos?
You can buy our ReGROW product right here on our website. Simply place your orders online and it will be delivered straight to your home.
How old do I have to be to use regrow? Will it stop working after a certain age?
Most people use ReGROW when they have just started losing their hair for quick results and noticeable regrowth. However, if you've experienced long-term baldness for a number of years, our treatments still bring about hair restoration and regrowth, with many people in the 50-plus age group reporting excellent results and new hair growth after using our Minoxidil treatments.
How long should I use my Minoxidil treatment for ?
Use 6-10 drops applied twice a day consistently over a cycle of 3-6 months for permanent result.
When should I start seeing results?
With ReGROW’s solution, you will begin to see real improvements over time. Your hair should already start to feel thicker in the first few months as the process of reinvigorating the root follicle will have begun. After month 3, you will start to see slight signs of new hair growth around the hairline and, after 6 months of consistent use, you should start to see new hair growth in the bald patches. After 12 months of using Minoxidil, you’ll have a fuller head of hair and see considerable growth clearly.
Who can I contact if there is an issue or I have concerns about my order?
You can contact our ReGROW Hair support team by submitting a form on our website.
Can I take my Minoxidil solution with me everywhere?
Of course you can! It's lightweight and super practical.
Do you ship anywhere in Botswana?
Of course! Within 2 business days.
Do I need to pay custom duty?
No, because we already paid the custom duty when the products were shipped to Botswana.
How to apply Minoxidil? Is it easy to use?
Yep! Minoxidil comes in a liquid form and is applied to your scalp using a dropper. This allows for the solution to travel between your hair strands and be absorbed by the scalp.
Our products come in a 5% concentration.
All you need are 6-10 drops applied twice a day to a dry scalp and hair.
How do I know if it’s working?
At first you might see some ‘peach-fuzz’ like hair growing on your scalp, then in time, you will begin to notice new healthy looking hairs growing. When using Minoxidil on a daily basis, your hair will become thicker and fuller.
Why should I buy Minoxidil?
If you are looking for the hair product of your healthy hair dreams (yes, really), then Minoxidil, which is developed with quality, precision and hair regrowth results in mind, is your answer.
When will my order ship?
Most orders ship within 2 business days of purchase. Orders are not shipped on the weekends or holidays.
How long will delivery take?
Please allow 2 business days for delivery. If for some reason you still haven't received your order please contact our support team with the email you used to placed the order so we can give detailed information as soon as possible.
What is the return policy?
To be eligible for a return, your item must not be opened and has to be in the same condition you received it or if you received a damaged product. If the product is not damaged and you are only unhappy with it contact us so we can make it up to you!
Before you return any item, please be in contact with our customer support at ReGROW Hair Support.